FAQ

We provide one-stop printing services for all kinds of paper-based products, including but not limited to:

• Commercial Printing: Business cards, direct mail (DM), catalogs, brochures, posters
• Packaging Printing: Color boxes, paper bags, product labels, packaging
• Other Items: Envelopes, calendars, desk calendars, manuals

Whether you need large or small print runs, we deliver high-quality results every time!

We provide a variety of specialty printing and finishing options, including but not limited to:

• Foil stamping (gold/ silver): Adds a metallic shine for a premium brand image
• Spot UV/ Gloss coating: Enhances selected areas with shine and texture
• Embossing / Debossing: Adds a tactile 3D effect
• Laser cutting / Die punching: For intricate and custom design needs

We can show you samples or review your references to propose the best solution.

Yes! We have in-house digital printers that allow for short-run and custom printing with no minimum order quantity.

Yes! We are committed to sustainability and offer several eco-friendly choices:

• Inks: We use soy-based inks to reduce environmental impact. Mineral oil-free (MOF) inks are also available for even lower carbon footprint.
• Paper: In addition to standard stocks, we offer recycled paper and FSC-certified paper sourced from responsibly managed forests.

Our structural designers can also help optimize your packaging to reduce material waste.

If you're interested in ESG-compliant packaging or green printing, feel free to contact us — we’ll recommend the best approach for your needs.

Yes, we do. However, a fee may apply depending on the duration of the press check.

Yes, we provide both graphic and structural design services.

• Graphic Design: Layout design, visual planning, image and text composition
• Structural Design: Packaging structure design, mockup testing, and refinement

We also assist with file preparation, review, and adjustments as needed.

Please follow these guidelines:

• File formats: AI, PDF, EPS (vector) or PSD (high-resolution)
• Resolution: At least 300 dpi for sharp images
• Color mode: CMYK to avoid unexpected color shifts
• Text: Convert text to outlines to prevent font issues
• Bleed: Include 3mm bleed on all sides

If you're unsure, our team can help check and adjust your files.

Printing uses the CMYK color mode, so RGB files may look different when printed. We can help convert and color-correct your file to ensure the print result closely matches your expectations.

Yes, we offer both digital and physical proofs. Turnaround is typically 2–4 working days, and some options may incur an additional fee.

You can upload your files via Google Drive, WeTransfer, Dropbox, or FTP (if applicable).

File submission → File check & adjustment → Proofing (digital or press proof) → Plate making & output → Printing & finishing → Quality inspection → Delivery

The standard turnaround time is 5–7 working days. Certain products may vary slightly depending on complexity or specifications. Please contact us with your project details for an accurate lead time.

Yes, before final approval, you may modify or cancel your order. However, depending on the progress (e.g., labor hours, material costs already incurred), a cancellation fee may apply.
Once printing has begun, no modifications or cancellations are possible, so please confirm all design and production details carefully before placing your order.

We provide delivery throughout Taiwan. Shipping fees are based on location, package size, and order volume. For the Taipei area, we offer courier delivery or self-pickup options.

Yes, we can ship to designated overseas locations. International delivery will be quoted separately and may involve customs and import/export clearance coordination.

Our pricing is based on several factors, including size, paper type, quantity, and finishing options. Please provide complete specifications for an accurate quote.

We accept bank transfers and cash payments. For corporate clients, monthly billing terms may be discussed.

Yes, we do. Please provide your company name and tax ID number for invoicing.

Absolutely! We welcome factory visits by appointment only. Please contact us in advance so we can arrange a guided tour.

You can reach out to us through our website form, phone, email, or messaging platforms (e.g., LINE, WhatsApp), as well as social media (Facebook, Instagram). Once we receive your request, our team will follow up with you.